Verdict: the fastest honest way to get a donation page live, until your fees or your CRM needs outgrow it.
Who it is for: small nonprofits raising under about $1M a year who want recurring giving online this week, without IT. Who should skip it: orgs that already run a real CRM and raise past about $1M, and high-volume small-gift programs where percentage fees bite hardest. Headline cost: the free plan is not free to use. A card gift on the free plan carries a combined fee of roughly 5.15% plus $0.30 (Donorbox platform fee plus the payment processor), so a $100 gift nets about $94.55.
Disclosure, separate from the verdict above: we independently review everything we recommend, and we may earn a commission. Today the Donorbox links on this page are plain links that earn us nothing, and we recommend starting on the free plan either way.
The short version: is Donorbox worth it?
Donorbox is worth it for a small nonprofit that wants a donation page and recurring giving online quickly, with no developer and no setup fee. For raising money online this week, it is one of the most direct options there is.
The catch is the fee, and it is not the sticker price. The plan is free, but the combined fee on a card donation is roughly 5.15% plus $0.30 on the free plan once you add Donorbox’s platform fee to the payment processor. That percentage never stops. It scales with everything you raise. For a small org that is usually a fair trade for speed and simplicity. Past a certain size it is money you could keep.
We independently review everything we recommend, and we may earn a commission. Right now the Donorbox links on this page are plain links that earn us nothing; if that changes, this disclosure will say so, in this spot. It does not change our verdict. We recommend starting on the free plan. Here is how we make money and how we keep our reviews honest. Visit Donorbox.
What Donorbox actually is, and what it isn’t
Donorbox is a donation tool. It gives you hosted donation pages and forms, recurring giving, events and ticketing, and peer-to-peer campaigns, with no code and no setup fee. You can have a working donation page live in well under an hour if you already have a Stripe account.
It is not a donor CRM, and it is not fund-accounting software. It records who gave and lets you export that, but it does not do the segmentation, stewardship tracking, and reporting a real CRM does, and it does not handle restricted-fund accounting. Treat it as the front of your fundraising, with a separate system behind it once you grow.
What Donorbox costs: the fee math nobody finishes
Donorbox has a free Standard plan and a paid Pro plan at $150 a month, plus a custom Premium tier, according to Donorbox’s pricing page, re-verified July 2026. The fee that matters is the combined one: the platform fee plus the payment processor, added together.
| Plan | Monthly price | Platform fee | Who it’s for |
|---|---|---|---|
| Standard | $0 | 2.95%–3.95% (higher for events, memberships, peer-to-peer) | a small org getting a donation page live |
| Pro | $150 | 1.75%–2% | an org whose donation volume clears the break-even below |
| Premium | custom | 1.6%–2% | larger orgs, out of scope for this review |
On top of every plan, the payment processor charges separately: Stripe 2.2% + $0.30, PayPal 1.99% + $0.49, ACH 0.8% capped at $5. Pricing verified against donorbox.org/pricing and stripe.com/pricing, most recently July 2026.
The free plan, and where its fee actually lands
The free plan costs nothing to open and a real percentage to use. On a $100 card gift, the combined fee is about 5.15% plus $0.30, so the org nets roughly $94.55. On a $25 gift, that $0.30 fixed piece bites harder, and you net closer to $23.40. The smaller and more frequent your gifts, the more the per-transaction charge matters.
When Pro starts paying for itself
Pro pays for itself once you raise more than about $13,000 a month on cards.
Below that, the $150 monthly fee costs more than the lower platform rate saves. Above it, the savings on every gift outrun the subscription. That figure is our estimate from the published rates, so run it against your own numbers. Pro is a volume decision, not a features decision.
”Let donors cover the fee”
Donorbox lets you add a checkbox asking donors to cover the fee. When a donor opts in, the fee comes out of a slightly larger gift rather than your net. It shifts the cost to the donor. It does not make the tool free, and not every donor will tick the box, so plan your budget on the fee landing on you.
On budget, the free Standard plan suits orgs under about $250k raised with modest transaction volume. Move to Pro once your monthly card volume clears the break-even. Premium is out of scope for this reader.
Before you pay platform fees on everything you raise, check what you can get free. Our discount finder shows the grants and nonprofit software discounts your org already qualifies for. Free, and it takes two minutes.
Where Donorbox is genuinely good
For its intended user, Donorbox does the core things well. Setup is fast, with a donation page live in under about 15 minutes if your Stripe account exists. Recurring giving is clean and easy for donors to set up, which is where most sustained nonprofit revenue comes from. The mobile forms are tidy, there is no setup fee, and the free plan lets you start before you have budget.
On safety, Donorbox is a reasonable custodian of donor data. It is PCI-compliant, and card details are handled by Stripe and PayPal rather than stored by Donorbox, so a donor worried about entering card data on your page is on solid ground.
Where it falls short, and who should skip it
The fee model and the thin back end are the real limits.
- The CRM and reporting are thin. You will outgrow them. Past about $1M raised a year, in our judgment, you need real segmentation and stewardship tracking that Donorbox does not provide. That threshold is our editorial line, drawn from where its reporting stops keeping up, not a Donorbox figure.
- Integrations cost extra. Connecting Salesforce runs around $50 a month, and other links lean on Zapier or HubSpot, which add their own cost.
- No native fund accounting or approval workflows, so a finance team handling restricted funds needs a separate system.
- Support is email and ticket only. There is no phone line.
Skip it if you already run a real CRM and raise past about $1M and need segmentation, or you process mostly small one-off gifts at high volume, where the percentage fee bites hardest and a flat-fee or donor-funded model fits better. For those orgs, the alternative is the better answer, not our affiliate link.
Donorbox vs the obvious alternatives
The honest one-liners, with the full picture on the comparison pages.
Zeffy is genuinely free, funded by optional donor tips rather than a platform fee, which suits a tight budget that can accept asking donors for a tip. GoFundMe suits one-off personal campaigns more than an ongoing nonprofit donation page. PayPal alone is cheaper per transaction but gives you no real donation-page tooling. For the full field, see our best donation platforms for small nonprofits guide.
The verdict
Donorbox is the right first donation tool for a lot of small nonprofits. It gets you raising money online fast, recurring giving works, and the free plan lets you start with no budget. Go in knowing the combined fee scales with everything you raise, and that you will move to a real CRM as you grow.
We independently review everything we recommend, and we may earn a commission. Today the Donorbox links here are plain links that earn us nothing, and we still recommend the free plan first. Read how we make money and how we review. Visit Donorbox.
Frequently asked questions
Is Donorbox really free?
The plan is free, but using it is not. The free Standard plan charges a platform fee of 2.95% to 3.95%, and the payment processor charges on top, so a card gift carries a combined fee of roughly 5.15% plus $0.30.
What percentage does Donorbox take?
On the free plan, a card donation costs about 5.15% plus $0.30 combined: a 2.95% Donorbox platform fee plus Stripe's 2.2% plus $0.30. Pro lowers the platform fee to 1.75% to 2%, so the combined card fee drops to roughly 4% plus $0.30.
Is Donorbox a safe website?
Yes. Donorbox is PCI-compliant, and card data is handled by Stripe and PayPal rather than stored by Donorbox.
Is Donorbox better than GoFundMe?
For an ongoing nonprofit donation page, yes. GoFundMe suits one-off personal fundraising campaigns rather than a standing donation page.
What is the best donation platform for nonprofits?
It depends on your size and gift mix, so there is no single answer. Donorbox fits small orgs wanting speed; Zeffy fits the tightest budgets; larger orgs need more.
Can I move my recurring donors off Donorbox later?
Yes, but with care. You can export donor records, though recurring donations tied to Donorbox's payment setup may need donors to re-enter details on the new tool, so plan a migration before you switch.